Widening the field of view
Perhaps you already know what needs to change.
You have the research, the strategy, the dashboards and the business case. People understand the problem. The technology has been evaluated. The transformation programme is ready to begin.
So why spend more time looking?
Because organisations have a habit of becoming more complicated the closer you get to them.
The process map describes how work is supposed to happen. People know how it actually happens. The dashboard tells you what can be measured. Experience reveals what cannot. The organisational structure shows where responsibility sits, while informal relationships often determine how things really get done.
This is where Attention becomes really useful. Because the first deliverable of transformation should not be a solution. It should be better judgement.